CameraCrate.com offer free tracked shipping on all items being delivered to the UK. Due to the high value of our items, we require a signature on delivery for the vast majority of orders. Please note, that although the vast majority of items are delivered within 48-72 hours of dispatch, we’re unable to guarantee it. We aim to dispatch orders within 24 hours of ordering (Monday-Saturday) although this can occasionally take slightly longer over bank holidays and during peak periods. If you require an item urgently, please contact us to discuss delivery options.
CameraCrate.com are proud to deliver worldwide. Prices and times vary depending on size and location. Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.
All our items are vigorously inspected by our team of experts before listing. Unless noted otherwise in the product specification, all our items have been fully tested and are working correctly and come with a full 30 day no-quibble returns policy.
Unless noted otherwise, all our items have been fully tested and are working correctly and come with a full 60 day warranty – we believe this will give you enough time to test the product for yourself to ensure you’re happy with it. If your purchase develops a fault during this period we will, at our sole discretion, service, replace or refund you for the item (excluding postage charges). This warranty does not cover any issue arising from fair wear and tear, willful or accidental damage, negligence or any authorised alteration or repair carried out without our prior written approval.
We're proud of our exceptional commitment to customer satisfaction. With over 3000 pieces of feedback left across our website, eBay and Etsy, 99.7% of our customers left positive feedback.